Key Note -- On Theory-Driven Design of Collaboration Technology and Process -- Knowledge Management -- Divergence Occurrences in Knowledge Sharing Communities -- On the Convergence of Knowledge Management and Groupware -- Applying Group Storytelling in Knowledge Management -- Ranking the Web Collaboratively and Categorising It to Produce Digital Collections -- Understanding and Supporting Knowledge Flows in a Community of Software Developers -- Awareness -- A Framework for Asynchronous Change Awareness in Collaboratively-Constructed Documents -- Increasing Awareness in Distributed Software Development Workspaces -- Ariane: An Awareness Mechanism for Shared Databases -- Design of Awareness Interface for Distributed Teams in Display-Rich Advanced Collaboration Environments -- Support for Collaboration Processes -- Combining Communication and Coordination Toward Articulation of Collaborative Activities -- ThinkLets as Building Blocks for Collaboration Processes: A Further Conceptualization -- Bridging the Gap Between Decisions and Their Implementations -- CreEx: A Framework for Creativity in Cooperative Problem Solving -- Collaboration Applications -- SaGISC: A Geo-Collaborative System -- Blind to Sighted Children Interaction Through Collaborative Environments -- Implementing Stick-Ons for Spreadsheets -- Empirical Evaluation of Collaborative Support for Distributed Pair Programming -- Groupware Infrastructure -- Communicating Design Knowledge with Groupware Technology Patterns -- Adaptable Shared Workspace to Support Multiple Collaboration Paradigms -- A Decoupled Architecture for Action-Oriented Coordination and Awareness Management in CSCL/W Frameworks -- Reusing Groupware Applications -- Distributed Dynamic-Locking in Real-Time Collaborative Editing Systems -- Computer Supported Collaborative Lerning -- A Model for a Collaborative Recommender System for Multimedia Learning Material -- An Integrated Approach for Analysing and Assessing the Performance of Virtual Learning Groups -- A Tailorable Collaborative Learning System That Combines OGSA Grid Services and IMS-LD Scripting -- A Model for CSCL Allowing Tailorability: Implementation in the “Electronic Schoolbag” Groupware -- Mobile Collaborative Work -- Representing Context for an Adaptative Awareness Mechanism -- Opportunistic Interaction in P2P Ubiquitous Environments -- Mobile Support for Collaborative Work.