Objective quality, 1995 -- The impact of Software Quality -- Quantitative approach to software process improvement -- BOOTSTRAP: A software process assessment and improvement methodology -- The SPICE project: An International Standard for Software Process Assessment, Improvement and Capability Determination -- Quality estimation of software applications for banking -- Validating software requirements using operational models -- Object-oriented design of the UPT service: Evaluation of the design quality and experience learned -- Development of a model for reusability assessment -- The impact of reuse on software quality -- Practical guidelines for Ada reuse in an industrial environment -- Process quality problems from the point of view of the user and of the purchaser of software -- Software quality of use: Evaluation by MUSiC -- Recent industrial experiences with software product metrics -- Quality measurement of software products: An experience about a large automation system -- Quantifying the benefits of software testing: an experience report from the GSM application domain -- Benefits of using model-based testing tools -- Software testing for dependability assessment.

This volume presents the proceedings of Objective Quality 1995, the Second Symposium on Software Quality Techniques and Acquisition Criteria, held in Florence, Italy in May 1995. The collection of papers selected for this volume covers the various aspects of software quality with special reference to the assessment and improvement of process and product quality. The 16 contributed papers cover the results of the most important European projects in the field of software quality with participation from academia and industry. In addition, there is a keynote speech by Giacomo Bucci and a detailed introduction by the volume editor.