Representational frameworks and models for human-computer interfaces -- On models and modelling in human-computer co-operation -- Information systems design methodologies and their compliance with cognitive ergonomy -- Introducing statistical computing — Evolution of the cognitive system of the novice user -- Human cognition and human computer interaction -- Understanding complex descriptions -- Do we really have conditional statements in our brains? -- Cognitive ergonomic research at SAPU, Sheffield -- Active help systems -- Fatal error in pass zero: How not to confuse novices -- On the implications of users' prior knowledge for human-computer interaction -- Web teaching as a design consideration for the adaptive presentation of textual information -- The computer in the classroom -- A realisation of a human-computer interface for naive users — A case study -- Real time graphic simulation of visual effects of egomotion -- Processing TV information and eye movements research -- From surface form to the structure of the interface — studies in human computer interaction at INRIA -- New technology: Choice, control and skills -- Semiotics and informatics: The impact of EDP-based systems upon the professional language of nurses -- What does real work analysis tell us about system design? -- Psychological selection of personnel for data processing professions -- Contributors.