Research on Learning Software Organizations – Past, Present, and Future -- Experience-Based Information Systems -- Learning How to Manage Risks Using Organizational Knowledge -- Building Ontology Based Tools for a Software Development Environment -- REBUILDER: A CBR Approach to Knowledge Management in Software Design -- COTS Evaluation Supported by Knowledge Bases -- Embedding Experiences in Micro-didactical Arrangements -- Software Maintenance -- Learning Software Maintenance Organizations -- How to Manage Knowledge in the Software Maintenance Process -- Learning from HOMER, a Case-Based Help Desk Support System -- Communities of Practice -- Tool Support for Inter-team Learning in Agile Software Organizations -- Knowledge Acquisition and Communities of Practice: An Approach to Convert Individual Knowledge into Multi-organizational Knowledge -- Impreciseness and Its Value from the Perspective of Software Organizations and Learning -- Planning LSOs -- A Framework for Managing Concurrent Business and ICT Development -- Case Studies and Experience Reports -- Agile Knowledge Management in Practice -- Co-knowledge Acquisition of Software Organizations and Academia -- Effects of Software Process in Organization Development – A Case Study -- Knowledge Networks – Managing Collaborative Knowledge Spaces.