Electronic Government 4th International Conference, EGOV 2005, Copenhagen, Denmark, August 22-26, 2005. Proceedings / [electronic resource] : edited by Maria A. Wimmer, Roland Traunmüller, Åke Grönlund, Kim V. Andersen. - Berlin, Heidelberg : Springer Berlin Heidelberg, 2005. - XIII, 317 p. Also available online. online resource. - Lecture Notes in Computer Science, 3591 0302-9743 ; . - Lecture Notes in Computer Science, 3591 .

Challenges -- Organizational Transformation Through E-Government: Myth or Reality? -- The Governance of Back Office Integration in E-Government: Some Dutch Experiences -- E-Government Systems in Developing Countries: Stakeholders and Conflict -- Performance -- Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government -- Accountability of Electronic Cross-Agency Service-Delivery Processes -- Citizen Relationship Management and E-Government -- DSS in a Local Government Context – How to Support Decisions Nobody Wants to Make? -- Monitoring and Updating Regulations and Policies for Government Services -- Service Take-Up and Impacts of E-Government in Austria -- Evaluation of a Risk-Modelling Tool at the Business Case of eService Projects – Results from a Workshop in the UK -- Achieving Administrative Transparency Through Information Systems: A Case Study in the Seoul Metropolitan Government -- Strategy -- eGovernment and Structural Reform on Bornholm: A Case Study -- When Technology Meets the Mind: A Comparative Study of the Technology Acceptance Model -- E-Government Practice: What One Country Could Learn from Other -- Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approach -- Policy and Practice in Standards Selection for E-Government Interoperability Frameworks -- SIGES-PERE: A Collaborative GIS for Radiological Disaster Management -- Feasibility Study for a Legal Knowledge System in the County of Herford -- A Quality Inspection Method to Evaluate E-Government Sites -- Knowledge -- Organisational Changes, Skills and the Role of Leadership Required by eGovernment -- PA’s Boundaries and the Organizational Knowledge Processes -- Providing Pan-European E-Government Services with the Use of Semantic Web Services Technologies: A Generic Process Model -- A Proposal for a Semantic-Driven eGovernment Service Architecture -- Knowledge Engineering Suite: A Tool to Create Ontologies for Automatic Knowledge Representation in Knowledge-Based Systems -- Guided Interactive Information Access for E-Citizens -- Technology -- The Opportunities and Barriers of User Profiling in the Public Sector -- Personalized Access to Multi-version Norm Texts in an eGovernment Scenario -- An Infrastructural Approach to Secure Interoperability of Electronic IDs: The Bridging Backbone -- A Distributed Network Architecture for Robust Internet Voting Systems -- Electronic Voting: An All-Purpose Platform.

9783540317371

10.1007/11545156 doi


Computer science.
Computer Communication Networks.
Information systems.
Computers--Law and legislation.
Information Systems.
Computer Science.
Computers and Society.
Management of Computing and Information Systems.
Legal Aspects of Computing.
Computer Communication Networks.
User Interfaces and Human Computer Interaction.
Computer Appl. in Administrative Data Processing.

QA76.9.C66

004
The Institute of Mathematical Sciences, Chennai, India

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