000 | 03336nam a22005295i 4500 | ||
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001 | 978-3-662-21574-6 | ||
003 | DE-He213 | ||
005 | 20160624102237.0 | ||
007 | cr nn 008mamaa | ||
008 | 131022s1996 gw | s |||| 0|eng d | ||
020 |
_a9783662215746 _9978-3-662-21574-6 |
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024 | 7 |
_a10.1007/978-3-662-21574-6 _2doi |
|
050 | 4 | _aQA76.9.U83 | |
050 | 4 | _aQA76.9.H85 | |
072 | 7 |
_aUYZG _2bicssc |
|
072 | 7 |
_aCOM070000 _2bisacsh |
|
082 | 0 | 4 |
_a005.437 _223 |
082 | 0 | 4 |
_a4.019 _223 |
100 | 1 |
_aSchäl, Thomas. _eauthor. |
|
245 | 1 | 0 |
_aWorkflow Management Systems for Process Organisations _h[electronic resource] / _cby Thomas Schäl. |
260 | 1 |
_aBerlin, Heidelberg : _bSpringer Berlin Heidelberg : _bImprint: Springer, _c1996. |
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264 | 1 |
_aBerlin, Heidelberg : _bSpringer Berlin Heidelberg : _bImprint: Springer, _c1996. |
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300 |
_aXII, 208 p. _bonline resource. |
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336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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347 |
_atext file _bPDF _2rda |
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490 | 1 |
_aLecture Notes in Computer Science, _x0302-9743 ; _v1096 |
|
520 | _aAs the business environment has become more and more turbulent over the past decade, information technology has begun to run into the danger of becoming an impediment rather than a motor of progress. In order to deal with the need for rapid, continuous change, computer science is challenged to develop novel interrelated information and communication technologies, and to align them with the social needs of co-operating user groups, as well as the management requirements of formal organisations. Workflow systems are among the most advertised technologies addressing this trend, but they mean different things to different people. Computer scientists understand workflows as a way to extract control from application programs, thus making them more flexible. Bureaucratic organisations (and most commercial products) perceive them as supporting a linear or branching flow of documents from one workplace to another - the next try after the failure cf office automation. This book takes another perspective, that of the modem customer-driven and groupwork-oriented process organisation. Extending the language-action perspective from the CSCW field, its customer-oriented view of workflows enables novel kinds of business process analysis, and leads to interesting new combinations of information and co-operation technologies. Schal's empirical studies show some of the pitfalls resulting from a naive use of these technologies, and exemplify ways to get around these pitfalls. | ||
650 | 0 | _aComputer science. | |
650 | 0 | _aSoftware engineering. | |
650 | 0 | _aBusiness planning. | |
650 | 0 | _aManagement information systems. | |
650 | 1 | 4 | _aComputer Science. |
650 | 2 | 4 | _aUser Interfaces and Human Computer Interaction. |
650 | 2 | 4 | _aSoftware Engineering. |
650 | 2 | 4 | _aBusiness Information Systems. |
650 | 2 | 4 | _aOrganization/Planning. |
710 | 2 | _aSpringerLink (Online service) | |
773 | 0 | _tSpringer eBooks | |
776 | 0 | 8 |
_iPrinted edition: _z9783540614012 |
786 | _dSpringer | ||
830 | 0 |
_aLecture Notes in Computer Science, _x0302-9743 ; _v1096 |
|
856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/978-3-662-21574-6 |
942 |
_2EBK11238 _cEBK |
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999 |
_c40532 _d40532 |