000 | 03561nam a22005895i 4500 | ||
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001 | 978-3-540-45759-6 | ||
003 | DE-He213 | ||
005 | 20160624102008.0 | ||
007 | cr nn 008mamaa | ||
008 | 121227s2002 gw | s |||| 0|eng d | ||
020 |
_a9783540457596 _9978-3-540-45759-6 |
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024 | 7 |
_a10.1007/3-540-45759-3 _2doi |
|
050 | 4 | _aQ334-342 | |
050 | 4 | _aTJ210.2-211.495 | |
072 | 7 |
_aUYQ _2bicssc |
|
072 | 7 |
_aTJFM1 _2bicssc |
|
072 | 7 |
_aCOM004000 _2bisacsh |
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082 | 0 | 4 |
_a006.3 _223 |
245 | 1 | 0 |
_aExperience Management _h[electronic resource] : _bFoundations, Development Methodology, and Internet-Based Applications / _cedited by Ralph Bergmann. |
260 | 1 |
_aBerlin, Heidelberg : _bSpringer Berlin Heidelberg, _c2002. |
|
264 | 1 |
_aBerlin, Heidelberg : _bSpringer Berlin Heidelberg, _c2002. |
|
300 |
_aXXII, 398 p. _bonline resource. |
||
336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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347 |
_atext file _bPDF _2rda |
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490 | 1 |
_aLecture Notes in Computer Science, _x0302-9743 ; _v2432 |
|
505 | 0 | _a1. Introduction -- 2. Experience Management -- 3. Representing Experience -- 4. Assessing Experience Utility -- 5. Representing Knowledge for Adaptation -- 6. User Communication -- 7. Experience Retrieval -- 8. Experience Adaptation -- 9. Developing and Maintaining Experience Management Applications -- 10. Experience Management for Electronic Commerce -- 11. Experience Management for Self-Service and Help-Desk Support -- 12. Experience Management for Electronic Design Reuse. | |
520 | _aThis book deals with experience management in the context of real-world applicability and realistic applications. A particular focus is given by the requirements that arise in complex problem solving and by the fact that modern experience management must be implemented as Internet-based applications. Concrete application areas that are discussed in this book are electronic commerce, diagnosis of complex technical equipment, and electronic design reuse. This book explores how experience management can be supported by information technology, especially by techniques that stem from knowledge-based systems, case-based reasoning, machine learning, and process modeling. It surveys different methods in a unified terminology and investigates them with respect to application requirements. Further, the process of application development and maintenance is highlighted, pointing out successful practically proven ways for obtaining and operating experience management applications. | ||
650 | 0 | _aComputer science. | |
650 | 0 | _aInformation systems. | |
650 | 0 | _aMultimedia systems. | |
650 | 0 | _aArtificial intelligence. | |
650 | 0 | _aElectronic commerce. | |
650 | 0 | _aManagement information systems. | |
650 | 1 | 4 | _aComputer Science. |
650 | 2 | 4 | _aArtificial Intelligence (incl. Robotics). |
650 | 2 | 4 | _aInformation Systems Applications (incl.Internet). |
650 | 2 | 4 | _aMultimedia Information Systems. |
650 | 2 | 4 | _aComputer Appl. in Administrative Data Processing. |
650 | 2 | 4 | _aBusiness Information Systems. |
650 | 2 | 4 | _aElectronic Commerce/e-business. |
700 | 1 |
_aBergmann, Ralph. _eeditor. |
|
710 | 2 | _aSpringerLink (Online service) | |
773 | 0 | _tSpringer eBooks | |
776 | 0 | 8 |
_iPrinted edition: _z9783540441915 |
786 | _dSpringer | ||
830 | 0 |
_aLecture Notes in Computer Science, _x0302-9743 ; _v2432 |
|
856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/3-540-45759-3 |
942 |
_2EBK5565 _cEBK |
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999 |
_c34859 _d34859 |