TY - BOOK AU - Dwivedi,Yogesh K. AU - Mäntymäki,Matti AU - Ravishankar,M.N. AU - Janssen,Marijn AU - Clement,Marc AU - Slade,Emma L. AU - Rana,Nripendra P. AU - Al-Sharhan,Salah AU - Simintiras,Antonis C. ED - SpringerLink (Online service) TI - Social Media: The Good, the Bad, and the Ugly: 15th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2016, Swansea, UK, September 13–15, 2016, Proceedings T2 - Theoretical Computer Science and General Issues SN - 9783319452340 AV - HF5415.1265 U1 - 658.872 23 PY - 2016/// CY - Cham PB - Springer International Publishing, Imprint: Springer KW - E-commerce KW - Computers and civilization KW - Computers KW - Management information systems KW - Computer science KW - e-Commerce/e-business KW - Computers and Society KW - Information Systems and Communication Service KW - Management of Computing and Information Systems N1 - Social Media Strategy and Digital Business -- Digital Marketing and Customer Relationship Management -- Adoption and Diffusion -- Information Sharing on Social Media -- Impression, Trust, and Risk Management -- Data Acquisition, Management and Analytics -- e-Government and Civic Engagement -- e-Society and Online Communities N2 - This book constitutes the refereed conference proceedings of the 15th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2016, held in Swansea, UK, in September 2016 The 47 full and 17 short papers presented were carefully reviewed and selected from 90 submissions. They are organized in the following topical sections: social media strategy and digital business; digital marketing and customer relationship management; adoption and diffusion; information sharing on social media; impression, trust, and risk management; data acquisition, management and analytics; e-government and civic engagement; e-society and online communities UR - https://doi.org/10.1007/978-3-319-45234-0 ER -