TY - BOOK AU - Wimmer,Maria A. AU - Traunmüller,Roland AU - Grönlund,Åke AU - Andersen,Kim V. ED - SpringerLink (Online service) TI - Electronic Government: 4th International Conference, EGOV 2005, Copenhagen, Denmark, August 22-26, 2005. Proceedings T2 - Lecture Notes in Computer Science, SN - 9783540317371 AV - QA76.9.C66 U1 - 004 23 PY - 2005/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg KW - Computer science KW - Computer Communication Networks KW - Information systems KW - Computers KW - Law and legislation KW - Information Systems KW - Computer Science KW - Computers and Society KW - Management of Computing and Information Systems KW - Legal Aspects of Computing KW - User Interfaces and Human Computer Interaction KW - Computer Appl. in Administrative Data Processing N1 - Challenges -- Organizational Transformation Through E-Government: Myth or Reality? -- The Governance of Back Office Integration in E-Government: Some Dutch Experiences -- E-Government Systems in Developing Countries: Stakeholders and Conflict -- Performance -- Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government -- Accountability of Electronic Cross-Agency Service-Delivery Processes -- Citizen Relationship Management and E-Government -- DSS in a Local Government Context – How to Support Decisions Nobody Wants to Make? -- Monitoring and Updating Regulations and Policies for Government Services -- Service Take-Up and Impacts of E-Government in Austria -- Evaluation of a Risk-Modelling Tool at the Business Case of eService Projects – Results from a Workshop in the UK -- Achieving Administrative Transparency Through Information Systems: A Case Study in the Seoul Metropolitan Government -- Strategy -- eGovernment and Structural Reform on Bornholm: A Case Study -- When Technology Meets the Mind: A Comparative Study of the Technology Acceptance Model -- E-Government Practice: What One Country Could Learn from Other -- Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approach -- Policy and Practice in Standards Selection for E-Government Interoperability Frameworks -- SIGES-PERE: A Collaborative GIS for Radiological Disaster Management -- Feasibility Study for a Legal Knowledge System in the County of Herford -- A Quality Inspection Method to Evaluate E-Government Sites -- Knowledge -- Organisational Changes, Skills and the Role of Leadership Required by eGovernment -- PA’s Boundaries and the Organizational Knowledge Processes -- Providing Pan-European E-Government Services with the Use of Semantic Web Services Technologies: A Generic Process Model -- A Proposal for a Semantic-Driven eGovernment Service Architecture -- Knowledge Engineering Suite: A Tool to Create Ontologies for Automatic Knowledge Representation in Knowledge-Based Systems -- Guided Interactive Information Access for E-Citizens -- Technology -- The Opportunities and Barriers of User Profiling in the Public Sector -- Personalized Access to Multi-version Norm Texts in an eGovernment Scenario -- An Infrastructural Approach to Secure Interoperability of Electronic IDs: The Bridging Backbone -- A Distributed Network Architecture for Robust Internet Voting Systems -- Electronic Voting: An All-Purpose Platform UR - http://dx.doi.org/10.1007/11545156 ER -