Bringing Telecommunication Services to the People — IS&N '95 [electronic resource] : Third International Conference on Intelligence in Broadband Services and Networks Heraklion, Crete, Greece, October 16–19, 1995 Proceedings / edited by Anne Clarke, Mario Campolargo, Nikos Karatzas.

Requirements for rapid technological deployment and exploitation -- Issues in the integration of IN and TMN -- Security services for telecommunications users -- TMN security: An evolutionary approach -- A TTP-based architecture for TMN security and privacy -- Integrated access control management -- An experimental evaluation of a normative user interface design for the configuration of telecommunication services -- Providing future telecommunication services to naive users -- Usability an effective methodology for designing services in the agricultural sector -- Counting the costs and benefits of metaphor -- ASTERIX: The TINA-C architecture applied to ATM connection management -- ATM network simulation support for TMN systems -- Engineering a TMN in an Open Distributed Processing environment -- Experiences in multi-domain management service development -- The relationship between IOs and COs in VPN charging management -- Managing the TMN -- Personal communication system realizations: Performance and quality of service aspects on SS-No.7 -- A self-organisation plane for distributed mobile wireless networks -- Future hypermedia retrieval systems and their impact on transfer systems -- VPN on DCE: From reference configuration to implementation -- ATM public network management in PREPARE -- Management services for performance verification in broadband multi-service networks -- An SDL based realisation of an IN service development environment -- Performance evaluation of database concepts for personal communication systems -- Next generation database technologies for advanced communication services -- Using SDL for targeting services to CORBA -- An engineering approach for open multimedia services management -- An approach to user management of broadband services -- OMT Object models of telecommunications services -- QoS modelling of distributed teleoperating services -- On the impacts of intelligent agent concepts on future telecommunication environments -- Introducing Active Managed Objects for effective and autonomous distributed management -- Intelligent remote monitoring -- Session Control model for TINA multimedia services -- TINA based advanced UPT service prototype: Early introduction of TINA through the IN domain -- Use of atomic action principles to co-ordinate the interaction between TINA Service Managers -- A comparison of architectures for future telecommunication services -- External access to TMN: An ODP specification -- The implementation of PSCS features in a RACE ATM demonstrator -- Simulation model for intelligent network based personal communication services -- Integration path of IN and TMN architectures — Using UPT as a case study -- Dedicated server multicast routing for large scale ATM networks -- Application of IS&N for efficient aircraft pre-design -- Developing alternative metaphors for special B-ISDN services -- Tool based user interface construction facilitating access to users with disabilities.

This volume constitutes the proceedings of the Third International Conference in Broadband Services and Networks, IS&N '95, held in Heraclion, Greece, in October 1995; this book summarizes at the same time the main results of a group of RACE projects sponsored by the European Commission for several years. To meet the new challenges in broadband communication, service engineering has now emerged as a new discipline strongly related to software engineering; particularly the concepts of object-orientation and open distributed processing are being adopted. The book presents 44 full papers and 8 posters selected from 88 submissions. Among the issues addressed are service architecture, usability, communications management, advanced communication services, security, and service creation.